1. Introduction
This Privacy Policy describes how the operator of Eco Action Tracker (“we,” “us,” or “our”) may handle information in connection with your download, installation, or use of the Eco Action Tracker mobile application and any related websites or online services we operate for the app. Throughout this document, “you” means the user.
The sections below are written to cover typical app and companion-web practices (accounts, device data, optional location or media, analytics SDKs, crash reporting, etc.). The publisher should review them against Eco Action Tracker’s real features and data flows and adjust or remove sections that do not apply.
2. Scope
This policy applies to information collected through the Eco Action Tracker app (including updates and in-app experiences) and through web pages or flows we operate specifically for the app (for example, support, account, or marketing pages linked from the app). It does not govern other apps, stores, or websites operated by third parties, even if you open them from Eco Action Tracker.
If Eco Action Tracker offers sign-in, subscriptions, community features, or integrations with wearables or other services, those features may collect additional data; extend this policy where needed to describe them accurately.
3. Key terms
- Personal information
- Information that identifies you as an individual or could reasonably be linked to you (for example, name, email address, or an online identifier combined with other data).
- Usage data
- Technical or behavioral information about how your device interacts with Eco Action Tracker (for example, screens viewed, session length, crash logs, approximate region from IP or device settings, or device/OS identifiers).
- Cookies
- On the web, small files or storage entries to remember settings or measure traffic. In the app, similar purposes may be served by local storage, device identifiers, or SDK-managed tokens, subject to platform rules.
4. Information that may be collected
What is collected depends on how Eco Action Tracker is built, your device permissions, and what you choose to do. The app might process the following types of information:
4.1 Information you provide voluntarily
Examples include your name, email address, phone number, profile details, or message text when you create an account, contact support, subscribe to updates, participate in surveys or challenges, or use in-app forms. You should only submit information you are comfortable sharing.
4.2 Automatically collected technical data
Apps and backends often process data such as device type, operating system version, app version, language, IP address (or truncated IP), timestamps, diagnostic logs, and general location inferred from IP or device settings (if you do not grant precise location). This helps operate, secure, improve, and troubleshoot Eco Action Tracker.
4.3 Content you create or upload
If Eco Action Tracker lets you log actions, photos, notes, or other content, those items and any metadata (for example, timestamps or tags) may be stored on your device, on our servers, or both, according to the app’s settings and your choices.
| Type | Common examples | Usually from |
|---|---|---|
| Contact details | Name, email, phone | You (forms, account) |
| Account data | Username, profile fields | You (registration) |
| Technical / usage | IP, logs, device/browser info | Automatic |
| Preferences | Language, cookie choices | You / cookies |
| Communications | Emails or tickets you send | You |
5. How information may be used
Information may be used for purposes such as:
- Providing and maintaining Eco Action Tracker and its features
- Responding to messages or support requests you send
- Operating optional features (sync, notifications, community or challenge features, in-app purchases if offered)
- Improving layout, performance, and content based on aggregated or technical insights
- Protecting against spam, abuse, fraud, or security incidents
- Complying with legal obligations or responding to lawful requests
- Sending updates or marketing only where permitted and, where required, with your consent
7. Third-party services
Mobile apps commonly rely on external providers for hosting, maps, push notifications, analytics, crash reporting, payment processing, sign-in, or spam protection. Those providers may process technical data or content you submit, under their own terms and privacy policies.
Before integrating an SDK or web widget, the operator should review what data the third party receives. Common examples include app stores, cloud backends, payment processors, and social or map SDKs—each governed by its own documentation.
9. How long information is kept
Retention periods vary. Server and app logs may be kept for weeks or months; account and synced content is usually kept while the account exists or until you delete it; marketing suppression lists may be kept longer so opt-outs remain honored; backups may temporarily retain deleted data until rotated.
The operator should delete or anonymize information when it is no longer needed for the purposes for which it was collected, unless a longer period is required by law or legitimate archival needs.
10. Security
Reasonable measures may include encryption in transit (HTTPS and platform APIs), access controls, secure coding practices, software updates, and limited access to administrative tools. No app or service can guarantee perfect security.
If a breach affects personal information and applicable law requires user notification, the operator should follow that process and may update this section to describe how users will be informed.
11. International visitors
Servers and service providers may be located in countries other than your own. Data may therefore be processed across borders. Where cross-border rules apply, the operator should use appropriate safeguards required in their region (such as standard contractual clauses or other approved mechanisms).
12. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, to object to direct marketing, to withdraw consent where processing is consent-based, or to lodge a complaint with a data protection authority.
To exercise rights, follow procedures required under applicable law or any channels the operator makes available in the app, on this page, or elsewhere. The operator may need to verify your request. Response times and procedures depend on applicable law.
13. Children
Eco Action Tracker is not intended to attract children for collection of their personal information. Where a minimum age for online consent applies, we do not knowingly collect personal information from children below that age without proper parental authorization. If you believe such information was collected in error, contact the operator so it can be removed.
14. Changes to this policy
The operator may update this page from time to time. The “Last updated” date at the top should be revised when material changes are made. For significant changes, additional notice (such as an in-app message or announcement on a related website) may be appropriate.